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Kitcast Help Center

Step-by-step instructions, online guides and videos that will help you to enjoy the ease of Kitcast solution.

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Getting Started: Apple TV Devices

  • How to start using Kitcast on tvOS?
    • Where can I buy an Apple TV?
      • How to connect an Apple TV?
        • How to install Kitcast app on Apple TV?

          Getting Started: Android Devices

          • How to start using Kitcast on Android OS?
            • Where can I buy an Android device?
              • How to connect Android device?
                • How to install Kitcast app on Android TV?

                  Getting Started: Amazon Devices

                  • How to start using Kitcast on Amazon device?
                    • Where can I buy an Amazon device?
                      • How to connect an Amazon device?
                        • How to install Kitcast app on Amazon TV?

                          About Kitcast

                          • What is Kitcast?
                            • Why Kitcast?
                              • Compatibility
                                • How will I be charged?

                                  Kitcast Dashboard

                                  • Start using Kitcast app
                                    • Connect an additional device
                                      • Unlink your device from account
                                        • Features labeled as "Beta"

                                          Locations & Devices

                                          • Link a device to the Location
                                            • Adding and removing location
                                              • Link a device to the Location
                                                • Adding and removing location

                                                  Setting Up Your Content

                                                  • What is a Playlist?
                                                    • Multiple playlists and Scheduling
                                                      • How to add content to a screen?
                                                        • Social accounts
                                                          • Image size
                                                            • Video formats
                                                              • Collaboration on Locations
                                                                • Multiple locations and Media

                                                                  FAQ

                                                                  • Getting started with Kitcast
                                                                    • Changing the password
                                                                      • Can I play YouTube videos on my screen?
                                                                        • Does Kitcast support RSS feeds?
                                                                          • What if my picture appears cropped on the screen?
                                                                            • The Kitcast branding
                                                                              • Talk to someone about Kitcast
                                                                                • Nonprofit and educational discount
                                                                                  • Feature requests

                                                                                    Payment

                                                                                    • Where do I manage my payment info?
                                                                                      • Subscription cancellation
                                                                                        • Payment methods

                                                                                          FAQ for Apple TV Devices

                                                                                          • Restarting your AppleTV
                                                                                            • How to restart Kitcast app?
                                                                                              • Enable digital signage mode on Apple TV
                                                                                                • What if my Internet shuts down?
                                                                                                  • How do I prevent my Apple TV from going into sleep mode?
                                                                                                    • Kitcast App doesn't update
                                                                                                      • How to display temperature in Celsius or Fahrenheit units?
                                                                                                        • Generating Kitcast .ipa file for In-House distribution
                                                                                                          • Distributing Kitcast builds using JAMF Pro
                                                                                                            • Collecting logs from Apple TV device

                                                                                                              FAQ for Android Devices

                                                                                                              • Restarting your Android device
                                                                                                                • What are requirements for Android TV devices
                                                                                                                  • How to clear caches on Android TV

                                                                                                                    FAQ for Amazon Devices

                                                                                                                    • Restarting your Amazon device
                                                                                                                      • What are requirements for Amazon TV sticks
                                                                                                                        • How to clear caches on Amazon TV device

                                                                                                                          Support

                                                                                                                          Only admins can see thisEnable it for everyone

                                                                                                                          Recent Posts

                                                                                                                          • Welcome to Kitcast

                                                                                                                          Archive

                                                                                                                          • May 2017 (1)

                                                                                                                          Getting Started: Apple TV Devices

                                                                                                                          • How to start using Kitcast on tvOS?
                                                                                                                          • Where can I buy an Apple TV?
                                                                                                                          • How to connect an Apple TV?
                                                                                                                          View All 4

                                                                                                                          Getting Started: Android Devices

                                                                                                                          • How to start using Kitcast on Android OS?
                                                                                                                          • Where can I buy an Android device?
                                                                                                                          • How to connect Android device?
                                                                                                                          View All 4

                                                                                                                          Getting Started: Amazon Devices

                                                                                                                          • How to start using Kitcast on Amazon device?
                                                                                                                          • Where can I buy an Amazon device?
                                                                                                                          • How to connect an Amazon device?
                                                                                                                          View All 4

                                                                                                                          About Kitcast

                                                                                                                          • What is Kitcast?
                                                                                                                          • Why Kitcast?
                                                                                                                          • Compatibility
                                                                                                                          View All 4

                                                                                                                          Kitcast Dashboard

                                                                                                                          • Start using Kitcast app
                                                                                                                          • Connect an additional device
                                                                                                                          • Unlink your device from account
                                                                                                                          View All 4

                                                                                                                          Locations & Devices

                                                                                                                          • Link a device to the Location
                                                                                                                          • Adding and removing location
                                                                                                                          • Link a device to the Location
                                                                                                                          View All 4

                                                                                                                          Setting Up Your Content

                                                                                                                          • What is a Playlist?
                                                                                                                          • Multiple playlists and Scheduling
                                                                                                                          • How to add content to a screen?
                                                                                                                          View All 8

                                                                                                                          FAQ

                                                                                                                          • Getting started with Kitcast
                                                                                                                          • Changing the password
                                                                                                                          • Can I play YouTube videos on my screen?
                                                                                                                          View All 9

                                                                                                                          Payment

                                                                                                                          • Where do I manage my payment info?
                                                                                                                          • Subscription cancellation
                                                                                                                          • Payment methods

                                                                                                                          FAQ for Apple TV Devices

                                                                                                                          • Restarting your AppleTV
                                                                                                                          • How to restart Kitcast app?
                                                                                                                          • Enable digital signage mode on Apple TV
                                                                                                                          View All 10

                                                                                                                          FAQ for Android Devices

                                                                                                                          • Restarting your Android device
                                                                                                                          • What are requirements for Android TV devices
                                                                                                                          • How to clear caches on Android TV

                                                                                                                          FAQ for Amazon Devices

                                                                                                                          • Restarting your Amazon device
                                                                                                                          • What are requirements for Amazon TV sticks
                                                                                                                          • How to clear caches on Amazon TV device