Kitcast Inc. Privacy Policy
Last updated: June 3, 2025

Hi there, we’re Kitcast Inc., and welcome to our Privacy Policy. This document explains how we collect, store, use, and disclose your personal information when you use our services or visit our websites.

By using our services—including our applications for Apple TV and Android-based devices (the “Applications”), as well as the Kitcast dashboard and product pages (the “Sites”)—you agree to the practices described in this Privacy Policy.

If you do not agree with this policy, please do not use our Sites, Services, or Applications.

1. Who We Are

When we say “we,” “us,” or “Kitcast,” we mean Kitcast Inc., a U.S.-based company that owns and operates the Sites and Applications for Apple TV and Android platforms.

If we say “policy,” we’re referring to this Privacy Policy.

Our contact email for privacy inquiries is: support@kitcast.tv
We act as the Data Controller of the information you provide.

2. What This Policy Covers

This policy applies to:

  • The Kitcast dashboard and Sites (e.g. kitcast.tv);
  • Kitcast’s Applications for Apple TV and Android-based devices;
  • Any interaction you have with our support team or through marketing channels.

It does not apply to third-party websites or services that we link to or use for integration (e.g. Google, Facebook). Those are governed by their own privacy policies.

3. Legal Basis for Processing (GDPR Compliance)

We process your personal data in compliance with the General Data Protection Regulation (EU Regulation 2016/679), under the following lawful bases:

  • Your consent;
  • Performance of a contract (e.g. service subscription or trial);
  • Compliance with legal obligations;
  • Legitimate interest (e.g. fraud prevention, analytics, service improvement).

You can withdraw consent at any time by contacting support@kitcast.tv.

4. Types of Personal Information We Collect

We may collect the following types of personal information:

  • Account details (email, username, subscription preferences);
  • Payment and billing info (processed via Stripe, iTunes, Google Play);
  • Usage and technical data (device IDs, IP address, screen activity);
  • Communication history (support tickets, survey responses);
  • Login and authentication info (e.g. via Google/Microsoft SSO);
  • Analytics data (pages visited, feature usage, app crashes).

We collect this data when:

  • You register for an account;
  • You install or use our Apple TV or Android Applications;
  • You contact support or engage with marketing;
  • You browse our Sites.

5. How We Use Your Information

We use personal information to:

  • Provide and manage access to our Services and Applications;
  • Process payments and manage subscriptions (Apple, Google, Stripe);
  • Authenticate you during login;
  • Respond to support inquiries;
  • Improve our products and user experience;
  • Detect and prevent fraud;
  • Send important service updates and legal notices;
  • Send optional marketing emails (with your consent);
  • Comply with applicable laws and regulations.

We do not sell your personal data.

6. How We Share Your Data

We may share your data with:

  • Authorized partners, resellers, and affiliates;
  • Third-party service providers (e.g., AWS, Google Analytics, Hubspot);
  • Payment processors (e.g., Apple, Google, Stripe);
  • Legal authorities when required;
  • Buyers in the event of a company acquisition.

Some of these third parties may operate outside the U.S. or EEA. Where applicable, we ensure appropriate safeguards (e.g., SCCs or Privacy Shield legacy compliance).

7. Data Storage and Transfers

Your data is stored securely on servers managed via Amazon Web Services (AWS), primarily located in the United States. We implement industry-standard security measures such as:

  • HTTPS encryption;
  • Password hashing;
  • Two-factor authentication;
  • Access control policies.

8. Cookies and Analytics

We use cookies, web beacons, and similar technologies to:

  • Analyze site traffic and usage (via Google Analytics);
  • Provide targeted ads (where permitted);
  • Maintain login sessions.

9. Children’s Privacy

Our Services are not intended for children under 13 years of age. If you are between 13–18, parental supervision is required. We do not knowingly collect data from children under 13.

10. Your Rights (GDPR)

As a data subject under the GDPR, you have the right to:

  • Access your data;
  • Correct inaccurate data;
  • Request erasure (“right to be forgotten”);
  • Object to or restrict processing;
  • Request data portability;
  • Withdraw consent at any time;
  • File a complaint with your local data protection authority.

To exercise any of these rights, contact us at support@kitcast.tv.

11. Retention of Data

We retain your data as long as necessary to provide the Service and fulfill legal obligations. You may request deletion at any time. Some data may be retained as required by law or for legitimate business reasons (e.g. fraud prevention, audit logs).

12. Policy Updates

We may update this policy from time to time to reflect changes in legal requirements or our data handling practices. Updates will be posted on this page, with the effective date clearly indicated.

13. Contact Us

Questions? Concerns? Contact our privacy team:
support@kitcast.tv

Thanks for reading. By staying informed, you help keep your data safe and your experience transparent.