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FAQ for Amazon Devices

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FAQ for Amazon Devices

How to clear caches on Amazon TV device
kitcasthqMar 27, 2019
What are requirements for Amazon TV sticks
kitcasthqMar 27, 2019
Restarting your Amazon device
kitcasthqMar 27, 2019

GETTING STARTED: APPLE TV DEVICES

How to start using Kitcast on tvOS?

Where can I buy an Apple TV?

How to connect an Apple TV?

How to install Kitcast app on Apple TV?

GETTING STARTED: ANDROID DEVICES (β)

How to start using Kitcast on Android OS?

Where can I buy an Android device?

How to connect Android device?

How to install Kitcast app on Android TV?

GETTING STARTED: AMAZON DEVICES (β)

How to start using Kitcast on Amazon device?

Where can I buy an Amazon device?

How to connect an Amazon device?

How to install Kitcast app on Amazon TV?

ABOUT KITCAST

What is Kitcast?

How will I be charged?

KITCAST DASHBOARD

Start using Kitcast app

Adding Instagram account

Connect an additional device

Unlink your device from account

Features labeled as "Beta"

LOCATIONS & DEVICES

Link a device to the Location

Adding and removing location

SETTING UP YOUR CONTENT

What is a Playlist?

Multiple playlists and Scheduling

How to add content to a screen?

Social accounts

Collaboration on Locations

Multiple locations and Media

FAQ

Getting started with Kitcast

Changing the password

Vertical (Portrait) Digital Signage Mode

Can I play YouTube videos on my screen?

Does Kitcast support RSS feeds?

What if my picture appears cropped on the screen?

The Kitcast branding

Talk to someone about Kitcast

Nonprofit and educational discount

Feature requests

PAYMENT

Where do I manage my payment info?

Subscription cancellation

Payment methods

FAQ FOR APPLE TV DEVICES

Restarting your AppleTV

How to restart Kitcast app?

Enable digital signage mode on Apple TV

What if my Internet shuts down?

How to prevent Apple TV from going into sleep mode?

Kitcast App doesn't update

How to display temperature in Celsius or Fahrenheit units?

Generating Kitcast .ipa file for In-House distribution

Distributing Kitcast builds using JAMF Pro

Collecting logs from Apple TV device

FAQ FOR ANDROID DEVICES (β)

Restarting your Android device

What are requirements for Android TV devices

How to clear caches on Android TV

FAQ FOR AMAZON DEVICES (β)

Restarting your Amazon device

What are requirements for Amazon TV sticks

How to clear caches on Amazon TV device

Professional quality digital signage

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